Relief From Irritating Calls>>>>>>>

This will be good news to who avoids the calls without knowing its important call. On Tuesday, the government brought into force a regulation barring commercial calls and messages, giving relief to mobile subscribers nagged by the telemarketing companies.

Customers have to get themselves registered with the National Customer Preference Registry by dialing toll free number 1909, to avail this service. Earlier it was known as “National Do Not Call Registry”. To start or stop telemarketing calls/SMS, subscribers can call 1909 to choose his preferred option, while this can also be done by sending SMS to their respective operators.

Further the regulation limits an individual customer from sending more than 100 messages in a day and this restriction will not be applicable on festival days. The first step has been taken but it should be implemented as well.

For defaulting companies, the regulation includes a fine ranging from Rs 25,000 to Rs 250,000 and this can be imposed six times. If the violations persist, the company will be blacklisted for two years.

The TRAI and mobile operators are likely to come out with a series of advertisements to make people aware about the new regulations. the new regime, subscribers can opt for ‘fully blocked’ category where all commercial calls/SMS will be blocked, while there is a ‘partially blocked’ category to receive various promotional SMS.

The regulations also mandate that no commercial communication even for unregistered customers shall be sent between 9.00 pm-9.00 am so that the customers are not disturbed at night.

And the other thing, for the convenience of subscribers the TRAI has made it mandatory for all operators to set up a facility for registration of complaints of customers regarding receipt of unsolicited commercial calls either through voice calls or SMS, which will be toll free.

Now I feel free from those calls, it’s really makes problems for all of us, when we receives calls as an important calls the voice calls would be irritating us. So, we can do work properly from now on words without those unsolicited commercial calls. Thanks to TRAI……….